Best Auto Repair, Gurnee

4409 Old Grand Ave Gurnee
IL 60031

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McClure's Garage & Towing

 (10 Reviews)

Auto Insurance FAQs


Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 847-662-1050 or make an appointment online!


Reviews

Quote reviewiconGreat Customer Service
Tires, near Gurnee, IL

The nicest guys! I've took my car due to a flat tire and was very pleased with promptness and very reasonable with pricing. Recently I took it in due to low pressure in one of my tires and they checked all of my tires and filled them up with air. Great customer service! I always refer people to McClures now! Thanks guys!

Quote reviewiconHonest and Reliable
Batteries, near Gurnee, IL

These guys are fabulous! Had a battery we purchased from them go bad within the warranty time and we walked in, they tested it and came right out with a new replacement. All this with smiles on their faces!

Quote reviewiconHonest and Fair
Tires, near Gurnee, IL

Haven't ever purchased tires before and really dreaded doing so. Told Matt, at McClure's, I needed help. He gave me 2 quotes, high and low end. I, then, did a lot of research locally, shopped Costco, also tried purchasing thru Amazon, and having someplace local install tires. McClure's was the best quote. I called Matt back on Friday, set appointment for 9am Monday. My son met me at McClure's at 9am. Matt said about an hour, son & I went out for breakfast, Matt called at 10:07, car was ready for pick up. Cost was below what was quoted. McClure's made what I expected to be a nightmare experience a very comfortable experience. They will be my go to garage for all car needs. Nice feeling to know I've found trustworthy people.

Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
Napa
TRAA (Towing and Recovery Association of America Inc.)
PTROI
Car Care Aware
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