CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at McClure's Garage & Towing is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At McClure's Garage & Towing we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

Quote reviewiconGreat Customer Service
Tires, near Gurnee, IL

The nicest guys! I've took my car due to a flat tire and was very pleased with promptness and very reasonable with pricing. Recently I took it in due to low pressure in one of my tires and they checked all of my tires and filled them up with air. Great customer service! I always refer people to McClures now! Thanks guys!

Quote reviewiconHonest and Reliable
Batteries, near Gurnee, IL

These guys are fabulous! Had a battery we purchased from them go bad within the warranty time and we walked in, they tested it and came right out with a new replacement. All this with smiles on their faces!

Quote reviewiconHonest and Fair
Tires, near Gurnee, IL

Haven't ever purchased tires before and really dreaded doing so. Told Matt, at McClure's, I needed help. He gave me 2 quotes, high and low end. I, then, did a lot of research locally, shopped Costco, also tried purchasing thru Amazon, and having someplace local install tires. McClure's was the best quote. I called Matt back on Friday, set appointment for 9am Monday. My son met me at McClure's at 9am. Matt said about an hour, son & I went out for breakfast, Matt called at 10:07, car was ready for pick up. Cost was below what was quoted. McClure's made what I expected to be a nightmare experience a very comfortable experience. They will be my go to garage for all car needs. Nice feeling to know I've found trustworthy people.

Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
Napa
TRAA (Towing and Recovery Association of America Inc.)
PTROI
Car Care Aware
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